As I found out the hard way, after long EMails to Maxtor, the Personal Storage is a defective device that will not reproduceably be recognized by the Intel chip set. Is it possible to make the Maxtor external hard drive or USB drive detectable again? I do not think it is the actual drive. Posted January 2, After making Maxtor devices detectable by your PC, you can then try to open the drive to get the saved data back. How satisfied are you with this reply?
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As for Maxtor, they make good hard drives, but this was enough to convince me not to buy another USB device from them. He has tried connecting to the hubs on the docking station for the D but that doesn’t help either.
Read within quotes what GMCS says in subsequent answers to my mails. If nothing is found in the Maxtor external hard drive or USB drive, relax! We are both on XP. When I asked for a refund or replacement, the reply from Maxtor was “we cannot replace this drive since there is nothing wrong with it”, except of course that it’s useless for portable storage since you’ll never know maxtod advance whether the next computer you want to connect it to uses the chipset or not.
This article will show you how to repair and restore not recognized Maxtor external hard drive or USB drive without losing any data. You may refer the link below for more information.
I have seen numerous problems like this – with USB harddisks that are bus-powered. Maxhor was then able to copy the data from his main drive removed from his PC and then jacked to mine onto this maxtor. Posted January 3, The wall outlet vs usb bus Exact same bubble message I got.
Thanks for your feedback, it helps us improve amxtor site. Anybody else out there have such a problem? This thread is locked. Firstly, sorry for bumping up such an old topic, but seeing as it was on the first page of google search for “Maxtor not recognised” i figured it gets visited a fair bit by people with this same problem.
Dash Cam Card Full Error: Usually the problem always lies with the power supply of the external maxfor. Basically in an attempt to save her stuff she brought it to me and i plugged it into my Laptop a Dell D and I was having the same problem as you have all been having.
Edited January 2, by elconejito. She has a compaq laptop btw Already have an account?
Jessen P Replied on December 16, I do not think it is the actual drive. Todo Backup Advanced Server. Sorry this didn’t help. Did this solve your problem? Which is basically to say that it did recognize that it was there device listed in device managerbut 310 the drive wasn’t funcitonal. Couldn’t possibly be the Maxtor product. Nothing shows up on my PC. Share this post Link to post Share on other sites.
Hi mddunn, Welcome to Microsoft Answers!! I love the Maxtor customer support answer.
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